Support

We try to provide the best support for our customers. Please follow the instructions in the mail you’ve received after purchase. If you hae further questions, please have a look into the FAQ on this page. If you can’t find an answer, please send us an email!

How to install the Infinite Visualizer

Recommended installation:

  1. Download the .zxp file
  2. Download the free ZXPinstaller from zxpinstaller.com as administrator
  3. Install and open the ZXPinstaller 
  4. Drag the Visualizer.zxp into the red window

Manual Installation

Manual installation (for v2.0.16):

  1. Download the .zxp file, rename it to .zip and unzip it
  2. Copy the unzipped content into a new Folder “com.rawex.AIVisualizer” and move that folder into:

PC: C:\Program Files (x86)\Common Files\Adobe\CEP\extensions
MAC: library\user\Application Support\Adobe\CEP\extensions 

Restart Photoshop, you’ll find the Visualizer in Photoshop->Windows->Extensions

FAQ

You might find a good answer here. 

This panel is for both operating systems, you’ll need the zxp-installer according to your OS.

After installation and restart of Photoshop, you’ll find the panel in Photoshop -> Windows -> Extensions

The Infinite Texture Panel requires Photoshop CC2018 or later versions. There is no way to install the Panel in earlier versions unfortunately.

The licence covers up to 3 personal computers. If you need more, please contact us for upgrade options.

Computer speed is not as important as you might think. Basically the part that takes most of the time is Photoshop placing the Smart Object / Adjustment Layer (and that’s the part where a fast computer is helpful). The heavy AI processing is done online, so it’s unrelated to your local machine.

Absolutely Yes! 

Our Commercial License gives you the right to use any loaded Image in a personal or commercial project for yourself or a client, but the item cannot be resold or redistributed on its own, or used in a product offered for sale where the item contributes to the core value of the product being sold.

Here’s what the License allows for each item loaded:

  • Personal or commercial use
  • Be used for yourself or on behalf of a client
  • On its own, or as part of a new work
  • When used as part of a new work, there’s no limit to the number of copies of the new work that can be distributed so long as the copies are not offered for sale
  • Cannot be sublicensed, resold, shared, transferred, or otherwise redistributed on its own (even for free)
  • Cannot be used in a product offered for sale where the item contributes to the core value of the product being sold.

RAWexchange reserves the right to add or remove images at any time without prior notice.

You are not allowed to use the files to create work that is pornographic or hate propoganda.

Yes, all content is served from online, so you can’t use the Infinite Texture Panel without an internet connection. 

No, it’s a one time payment, you’ll get lifetime access.
Additionally, we offer an installment payment. You pay a slightly higher price in 12 monthly installments, afterwards it’s all yours.
Installment payments are not refundable.

Need more help?

If you still have questions, contact us via email
We try to answer every ticket within 24 hours.